🎉
Nected 2.0 is available now, Try Now
HomeCase StudyDigital Lending with NBFC Partner

Digital Lending with NBFC Partner

400+

India

Company Name

Company Size

400+

Company Location

India

"40% Faster Credit Decisions and 20+ Hours Saved Weekly with Nected"

Book a Demo

Digital Lending with NBFC Partner

Company Size

400+

Company Location

India

"40% Faster Credit Decisions and 20+ Hours Saved Weekly with Nected"

Book a Demo

Key impact delivered

< 1 Day

Loan Approval Time

Zero

Tech Involvement Requirement

100%

Operational Efficiency

Book a Demo

Problem Statement

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

A leading non-banking financial company (NBFC) specializing in loan approvals faced significant challenges in automating and scaling their loan approval processes. They maintained a comprehensive database of various loan types and relied on credit bureau data to assess applicants' creditworthiness. Their loan approval process involved:

  • Credit Evaluation: Analyzing credit scores, histories, and financial data from credit bureaus.
  • EMI Calculation: Determining Equated Monthly Installments based on interest rates and the applicant's financial profile.
  • Capability Assessment: Evaluating the borrower's ability to repay by examining income, expenses, and past repayment behavior.
  • Approval Workflow: Deciding between auto-approval and manual approval based on complex eligibility criteria.

The complexities of these processes, coupled with the need to integrate multiple data sources and ensure data security, led to several challenges:

  • Inability to Execute Complex Workflows: The company lacked the technical bandwidth to build and manage intricate loan approval processes.
  • Lengthy Approval Times: Manual processes and limited automation caused delays, with loan approvals taking several days to weeks.
  • Limited Scalability: The existing system couldn't handle increased complexity or volume without significant technical investment.
  • Data Security Concerns: Handling sensitive personal and financial information required a secure, self-hosted solution to comply with regulatory requirements.

These issues hindered the company's ability to scale, innovate, and provide timely loan approvals, impacting customer satisfaction and competitive positioning.

Solution

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

The company partnered with Nected to transform its loan approval process using Nected's low-code/no-code rule engine and workflow automation platform. The collaboration led to:

✅ Integration of Multiple Data Sources: Within one week, the company seamlessly integrated various critical data sources into Nected's platform:

  • Credit Bureau Data: Automated retrieval and analysis of applicants' credit histories and credit scores from multiple credit bureaus.
  • KYC (Know Your Customer) Verification: Integrated KYC data to verify the identity and background of applicants, ensuring compliance with anti-money laundering (AML) regulations and other financial laws.
  • Internal Databases: Connected internal customer data, including previous loan histories, transaction records, and customer relationship management (CRM) systems.
  • Third-Party Financial Data: Incorporated data from financial institutions, employment verification services, and other relevant external sources.

✅ Sophisticated Calculations Using Nected's Formula Editor: Leveraged Nected's powerful Formula Editor to create complex financial models and calculations without coding:

  • EMI (Equated Monthly Installment) Calculations: Automatically calculated EMI amounts based on principal, interest rates, loan tenure, and repayment schedules.
  • Interest Rate Determination: Applied risk-based pricing models to adjust interest rates according to the applicant's creditworthiness and risk profile.
  • DSCR (Debt Service Coverage Ratio) and DTI (Debt-to-Income Ratio): Computed key financial ratios to assess the applicant's repayment capacity.
  • Credit Scoring Models: Implemented custom credit scoring algorithms that factored in various parameters like credit history, employment status, income stability, and more.

✅ Automated Decision-Making with Decision Tables: Utilized Nected's Decision Table feature to handle intricate eligibility criteria and streamline the approval process:

  • Auto-Approval Flow: Set up rules to automatically approve loan applications that met all predefined criteria, enabling instant approvals.
  • Manual Approval Flow: Configured conditions under which applications would require manual review, such as borderline credit scores or discrepancies in KYC data.
  • Rejection Flow: Established clear criteria for automatic rejection of applications that did not meet minimum requirements, ensuring compliance and risk management.

✅ Workflow Automation: Streamlined the end-to-end loan processing workflow using Nected's Workflow Automation:

  • Real-Time Processing: Enabled immediate assessment and decision-making upon application submission, reducing turnaround times significantly.
  • Integration with Underwriting Processes: Automated the underwriting workflow, including document verification, risk assessment, and compliance checks.
  • Notifications and Alerts: Set up automated communications to inform applicants of their application status and to notify internal teams of tasks requiring attention.
  • Regulatory Compliance Checks: Integrated compliance verification throughout the process to ensure adherence to regulations like AML, KYC norms, and other financial laws.

✅ Empowering Business Teams: Allowed non-technical staff to manage and adjust loan approval criteria and workflows without any coding:

  • No-Code Rule Management: Business teams could create, modify, and deploy rules using intuitive interfaces, reducing dependency on IT teams.
  • Rapid Iterations: Enabled swift adjustments to lending criteria in response to market changes, regulatory updates, or internal policy shifts.
  • Enhanced Collaboration: Facilitated better communication between departments, as rules and workflows were transparent and easily understandable.

✅ Enhanced Data Security with Self-Hosted Solution: Deployed Nected's self-hosted platform to ensure robust security and compliance:

  • Data Privacy Compliance: Maintained control over sensitive personal and financial data to comply with data protection regulations like GDPR or equivalent local laws.
  • Secure Infrastructure: Leveraged secure hosting environments with encryption, access controls, and regular security audits.
  • Audit Trails and Reporting: Implemented comprehensive logging and reporting features to monitor system activity and support compliance efforts.

By leveraging Nected's platform, the company not only executed their complex loan approval workflows but also set the stage for future innovations without the constraints of technical limitations.

"40% Faster Credit Decisions and 20+ Hours Saved Weekly with Nected"

"With Nected, our digital lending platform has achieved remarkable efficiency gains. We’ve reduced credit decisioning time by 40% and saved 20+ hours per week in manual effort. The platform’s adaptability and seamless integrations have enabled us to process high-volume workflows effortlessly, allowing us to scale operations without increasing resources. Nected has been a game-changer for our lending processes."

Anonymous

Business Head - Personal Loans & Credit Line

Get Started today and start automating your workflows

Get all the premium features for free is you sign-up now
Get Started For Free
No Credit Card required
See All Case Studies

FAQs

How Nected is better than other rule Engines & Workflow Automation platforms?

Nected stands out in the rule engine and workflow automation market primarily due to its superior API and workflow orchestration capabilities. It allows easy integration with various systems and services, making it highly efficient for processes involving multiple APIs. The platform also excels in handling complex workflows, offering a user-friendly interface that simplifies designing, automating, and optimising business processes. This makes it particularly attractive to teams seeking to streamline operations with minimal technical intervention.Another key advantage of Nected is its low-code/no-code approach, which makes it accessible to both technical and non-technical users. This aspect not only speeds up deployment but also reduces reliance on IT teams. Additionally, Nected ensures scalability and robust performance, adapting to growing business needs while maintaining efficiency and reliability. Its emphasis on security and compliance further cements its position as a reliable and versatile choice for businesses looking to enhance their automation strategies.

How quickly can I start using Nected (Learning Curve)

Nected's low-code/no-code (LCNC) environment is designed for both technical and non-technical users, ensuring a quick and easy learning curve. With an emphasis on rapid onboarding and intuitive design, users can start efficiently utilising its features, regardless of their technical background.

Is Nected scalable and performing for mission-critical flows?

Nected is designed for scalability and performance, supporting mission-critical workflows with robust architecture. It can handle increasing loads and complex processes efficiently. The platform typically offers high uptime and reliable response times, though specific metrics should be checked in its service level agreement (SLA).

Is Nected Secure? What kind of data does it store?

Nected prioritises security and typically adheres to industry-standard practices for data protection. The nature of data stored depends on your workflows but can include user data, transactional data, and operational data. Nected likely employs encryption, access controls, and regular security audits to protect this data. We are also in process of obtaining SOC2, ISO ?& GDPR compliance.

What do you mean by invocations? And how is it better than other products?

Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.

What if I exceed my plan quota?

If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.

What if I decide to cancel? Can I cancel anytime?

Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.

Can I upgrade my plan in between?

Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.

Which plan should I go for?

The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.

Would I be getting assistance in setting up Nected or building my POC?

Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.

What level of support does the Startup and Growth plan have?

The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.

What level of support does on-premise plan have?

The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.