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HomeCase StudyTorch3PL

Torch3PL

$4.4M

California, USA

Company Name

Company Size

$4.4M

Company Location

California, USA

Transforming Our Bidding Processes and Data Management

Book a Demo

Torch3PL

Company Size

$4.4M

Company Location

California, USA

Transforming Our Bidding Processes and Data Management

Book a Demo

Key impact delivered

90%

Reduction in Manual interventions

3x

Faster Feature Launch

Zero

Tech Bandwidth Required

Book a Demo

Problem Statement

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Torch 3PL, a prominent player in the Asia Pacific logistics sector, specializes in managing B2B logistics policies for shipments, including handling liquor consignments. Operating in a highly competitive and dynamic industry, Torch 3PL faced significant challenges in optimizing their bidding processes and maintaining accurate, up-to-date databases. Key issues included:

  • Manual Bidding Processes: Reliance on manual interventions for bidding using various price points stored in the database, leading to inefficiencies and increased risk of human error.
  • Complex Bidding Scenarios: Difficulty in managing and executing complex bidding strategies that consider multiple factors such as weather conditions and shipment distances.
  • Database Management: Continuous updates to the database with daily transactions were time-consuming and prone to inaccuracies due to manual handling.
  • Collaboration with Logistics Partners: Inefficient communication and coordination with multiple logistics partners hindered the ability to secure the best prices and optimize bid submissions.
  • Feature Launch Delays: The need for IT involvement in developing and deploying new features slowed down the introduction of enhancements necessary to stay competitive.

These challenges impeded Torch 3PL’s ability to streamline operations, reduce costs, and maintain high levels of service quality, ultimately affecting their market position and profitability.

Solution

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Torch 3PL partnered with Nected to implement a comprehensive automation solution tailored to their unique logistics and bidding requirements. Leveraging Nected’s advanced low-code/no-code platform, Torch 3PL achieved significant improvements in operational efficiency and scalability. The key components of the solution included:

1. Automated Bidding Processes

  • Custom Workflow Creation: Utilized Nected’s rule engine to design and implement automated workflows that handle complex bidding scenarios dynamically, factoring in variables like weather conditions and shipment distances.
  • Dynamic Price Optimization: Enabled real-time adjustment of bid prices based on predefined criteria, ensuring competitive and optimal pricing without manual intervention.
  • Error Minimization: Automated workflows reduced the reliance on manual data entry, significantly lowering the risk of human errors in bid calculations and submissions.

2. Streamlined Database Updates

  • Automated Data Integration: Integrated Nected’s platform with Torch 3PL’s existing databases to facilitate seamless, real-time updates of daily transactions and pricing data.
  • Real-Time Syncing: Ensured that all database updates occurred instantly, maintaining data accuracy and integrity across all systems.
  • Data Validation: Implemented automated validation rules to verify data accuracy before updates, further reducing errors and ensuring reliable information for decision-making.

3. Enhanced Collaboration with Logistics Partners

  • Seamless Communication: Leveraged Nected’s integration features to enable smooth and automated communication between Torch 3PL’s systems and their logistics partners.
  • Efficient Bid Submissions: Automated the submission of bids to multiple logistics partners simultaneously, streamlining the procurement process and securing the best possible prices.
  • Pricing Optimizations: Enabled dynamic pricing strategies that automatically adjust based on partner responses and market conditions, ensuring competitive and profitable outcomes.

4. Accelerated Feature Launches

  • No-Code Feature Development: Empowered business and product teams to develop and deploy new features without requiring extensive IT support, reducing development time.
  • Rapid Iterations: Facilitated swift iterations and enhancements through an intuitive user interface, allowing Torch 3PL to quickly adapt to market changes and client needs.
  • Scalable Solutions: Provided a scalable platform that supports the introduction of new functionalities and integrations as Torch 3PL expands its operations.

5. Secure and Scalable Deployment

  • Self-Hosted Solution: Deployed Nected’s platform within Torch 3PL’s secure infrastructure, ensuring data sovereignty and compliance with regional data protection regulations.
  • Robust Security Measures: Implemented role-based access controls, encryption, and regular security audits to safeguard sensitive logistics and pricing data.
  • Scalable Architecture: Ensured the platform could handle increased data volumes and complex bidding requirements as Torch 3PL grows its client base and expands into new markets.

Transforming Our Bidding Processes and Data Management

“Implementing Nected has been transformative for our operations. Automating our bidding processes and database updates has reduced manual interventions by 90%, allowing us to focus on strategic growth rather than repetitive tasks. The ability to launch new features three times faster has significantly enhanced our responsiveness to market changes and client needs. Nected’s intuitive platform has empowered our business and product teams to take ownership of custom workflows, ensuring accurate and timely bid submissions while maintaining robust data security. This collaboration has been instrumental in optimizing our operations and driving sustained growth in the competitive logistics industry.”

Anonnymous

Operations Lead

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FAQs

How Nected is better than other rule Engines & Workflow Automation platforms?

Nected stands out in the rule engine and workflow automation market primarily due to its superior API and workflow orchestration capabilities. It allows easy integration with various systems and services, making it highly efficient for processes involving multiple APIs. The platform also excels in handling complex workflows, offering a user-friendly interface that simplifies designing, automating, and optimising business processes. This makes it particularly attractive to teams seeking to streamline operations with minimal technical intervention.Another key advantage of Nected is its low-code/no-code approach, which makes it accessible to both technical and non-technical users. This aspect not only speeds up deployment but also reduces reliance on IT teams. Additionally, Nected ensures scalability and robust performance, adapting to growing business needs while maintaining efficiency and reliability. Its emphasis on security and compliance further cements its position as a reliable and versatile choice for businesses looking to enhance their automation strategies.

How quickly can I start using Nected (Learning Curve)

Nected's low-code/no-code (LCNC) environment is designed for both technical and non-technical users, ensuring a quick and easy learning curve. With an emphasis on rapid onboarding and intuitive design, users can start efficiently utilising its features, regardless of their technical background.

Is Nected scalable and performing for mission-critical flows?

Nected is designed for scalability and performance, supporting mission-critical workflows with robust architecture. It can handle increasing loads and complex processes efficiently. The platform typically offers high uptime and reliable response times, though specific metrics should be checked in its service level agreement (SLA).

Is Nected Secure? What kind of data does it store?

Nected prioritises security and typically adheres to industry-standard practices for data protection. The nature of data stored depends on your workflows but can include user data, transactional data, and operational data. Nected likely employs encryption, access controls, and regular security audits to protect this data. We are also in process of obtaining SOC2, ISO ?& GDPR compliance.

What do you mean by invocations? And how is it better than other products?

Invocations refer to the number of times your workflows/rule is triggered via API, cron or other trigger. It will count the parent rule/workflow and can have as many rules, nodes within it. This metric is often used for billing purposes. Compared to other products, invocations as a billing metric can be more cost-effective and transparent, aligning closely with your actual usage and needs. It ensures you pay for the value you receive, rather than flat rates or less relevant metrics.

What if I exceed my plan quota?

If you exceed, you'll be charged based on additional usage and will be added in your monthly charge. In case of payment failure after grace period, your plan will be reverted to free trial limiting your monthly execution and # of rules/flows as per free plan, however all your existing rules/workflow data would be kept intact.

What if I decide to cancel? Can I cancel anytime?

Firstly, we do not have a vendor lock-in, so you can cancel anytime you want. However, if you decide to cancel once your subscription for a given period has started then you would be able to cancel at the time of the next billing cycle only.

Can I upgrade my plan in between?

Yes, you can typically upgrade your Nected plan at any point during your billing cycle. The upgrade process is usually straightforward, often involving just a few clicks in your account settings. Upgrading mid-cycle may involve prorated charges for the higher-tier service.

Which plan should I go for?

The best plan depends on your specific needs, such as the expected number of invocations, the complexity of your workflows, and the level of support you require. It’s a good idea to start with a basic plan and upgrade as your needs evolve, especially if you're new to Nected. Moreover, you can also write to us at assist@nected.ai and we will help you figure out the best plan for your brand.

Would I be getting assistance in setting up Nected or building my POC?

Yes, Nected usually offers assistance in setting up and creating a Proof of Concept (POC), especially under certain plans. This assistance can include access to customer support, documentation, and possibly dedicated account management.

What level of support does the Startup and Growth plan have?

The Startup and Growth plans typically provide basic to enhanced support, including access to customer service through email or chat, a knowledge base, and possibly community forums. Response times and the extent of personalized assistance may vary between these plans.

What level of support does on-premise plan have?

The on-premise plan generally offers the most comprehensive support, including dedicated account managers, 24/7 support, and tailored assistance for deployment, maintenance, and troubleshooting. This plan is best suited for businesses with extensive, mission-critical use of Nected.