Using Nected To Do Workflow Automation for Startups

Mukul Bhati
10
 min read
Using Nected To Do Workflow Automation for Startups
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10
 min read

In the fast-paced world of startups, efficiency and productivity are paramount. With limited resources and a need to rapidly scale, startups often find themselves juggling numerous tasks simultaneously.

This is where workflow automation for startups becomes a game-changer. By simplifying operations and removing manual duties, startups can dedicate more resources to innovation, expansion, and enhancing customer service.

Workflow automation helps startups work better. It uses tools and methods to make things run smoother and faster, from simple task planners to complex business management systems. By finding areas to improve and using these tools, startups can solve problems, cut down on delays, and spark new ideas.

If your startup is just starting out and you want to grow faster and work smarter, there are steps you should take, like using workflow automation.

If you want to discover the best practices for ensuring optimal performance of your workflows, continue reading this article. Within these pages, you will explore all aspects related to workflow automation benefits, implementation, and the best practices for achieving optimal results.

In this article, we'll explore why startups need such automation tools and how they can transform their operations for success.

Furthermore, towards the conclusion, you will be introduced to Nected, a low-code, no-code workflow automation tool utilized by organizations and startups to automate their tasks effectively.

Why do startups need a workflow automation tool?

Startups operate in a high-stakes environment where efficiency is highly valued. A workflow automation tool becomes indispensable in this context. It streamlines different processes and frees up valuable time and resources.

Workflow automation is essential for startups for the following reasons

Time efficiency: Startups often face tight deadlines and limited resources. Workflow automation tools tackle repetitive tasks, freeing up time for teams to focus on what matters most. For instance, automating email responses saves hours of typing and boosts responsiveness to customer inquiries.

Easy scalability: As startups grow, manual processes become a burden. Automation tools step in, effortlessly managing increased workloads. Automating customer onboarding, for example, helps accommodate a growing user base without overwhelming support teams.

Improved collaboration: Collaboration is key, but coordinating tasks manually can be tough. Automation tools streamline teamwork with centralized task management and real-time updates. Project management tools like Trello or Asana automate task assignment and progress tracking, enhancing team collaboration.

Cost savings: Startups need to optimize resources. Automation tools cut labor costs by reducing manual intervention. For example, automating invoice processing slashes administrative overhead, freeing up funds for strategic investments.

Enhanced customer experience: Data-driven decisions are key for startups. Automation tools provide valuable insights through analytics and reporting. Automating lead tracking and analysis helps identify trends and prioritize sales efforts effectively.

Access to enriched data insights: Data-driven decision-making is critical for startups to identify growth opportunities and optimize operations. Automation tools provide valuable insights through analytics and reporting features.

For instance, automating lead tracking and analysis helps startups identify trends and prioritize sales efforts effectively.

How to Automate workflow using Nected?

You can use Nected workflow automation tools for different use cases. For instance, let's consider a scenario where a startup in the eCommerce sector wants to streamline its order fulfillment process using Nected.

Example Scenario: Automating the order processing

The eCommerce startup receives orders from its online store and manually processes each order, which is time-consuming and prone to errors. By implementing a workflow automation system with Nected, they can streamline its order processing from receipt to fulfillment.

By automating the process, the company can:

  • Saves time and reduces manual effort in order processing.
  • Minimize errors and ensure accuracy in order fulfillment.
  • Improve customer satisfaction with faster order processing and shipping.
  • Enable scalability as the business grows.

Workflow Steps: Defining tasks that can be automated 

  • Trigger: Receive new order notification from the online store.
  • Action: Automatically create a new order entry in the internal database.
  • Action: Assign order fulfillment tasks to appropriate team members based on product availability and shipping preferences.
  • Action: Generate packing slips and shipping labels automatically.
  • Action: Update inventory levels in real-time.
  • Notification: Send order confirmation email to the customer.
  • Notification: Send shipping notification with tracking information once the order is dispatched.
  • Action: Archive completed orders for record-keeping.

Implementation with Nected:

Use Nected's visual workflow builder to design the order processing workflow with drag-and-drop functionality.

Setting Up Triggers for APIs 

The first step in our onboarding approach is an API trigger: 

  • Trigger Initialization: The workflow commences upon activation of the trigger API, which can be executed through various means such as a form submission or button click.
  • Objective: The trigger serves as a crucial component, ensuring the automatic initiation of the order processing immediately upon the input of a new product data into the system.

Begin by logging into your Nected account, then initiate a new workflow by clicking on the "Create Workflow" button.

Once you've created a new workflow, set up the API trigger to initiate the workflow process.

Configuring Parameters for Input 

For this particular example, the efficiency of a workflow largely depends on its input parameters. Let's define the parameters as follows:

Defining Actions and Conditions

Actions in the workflow are based on the results of the conditions evaluated:

Rule Configuration:

  • Rule Name: Order Processing
  • Condition: Checks if the order value matches the rule logic and executes actions accordingly.

The Nected platform offers substantial flexibility in actions, allowing for significant customization. We have the ability to add nodes to our workflow according to our specific requirements.

These nodes can include:

  • Rule,
  • Workflow,
  • Code,
  • Database Connector, such as MongoDB, MySQL, PostgreSQL, or Redshift,
  • REST API.

For our current example, let's incorporate a simple rule that will verify whether our "document_verified" parameter is set to true or false.

Depending on the outcome of this rule, you can execute various actions tailored to your requirements. For instance, you can send notifications to designated individuals regarding the process or email the customer to update them on the status of their order.

Once the workflow creation is completed, you can proceed to test and publish it.

Best Practices for automating workflow

Crafting a proficient workflow is paramount for ensuring seamless task completion and achieving goals with precision. However, it's essential to be vigilant as there are common pitfalls that can disrupt your workflow and hinder efficiency. Here are a few to steer clear of:

Simplify complexity: When workflows become overly intricate, they become difficult to comprehend, maintain, and expand. Simplify by focusing on essential steps and eliminating unnecessary complexities. For instance, in a purchasing workflow, excessive approval steps or convoluted paths can impede progress and frustrate users.

Engage stakeholders: Neglecting input from those who will use the workflow can lead to missed opportunities. Consult with stakeholders to ensure the workflow aligns with their requirements. For example, designing a customer support workflow without input from frontline agents may result in inefficiencies and customer dissatisfaction.

Plan for scalability: Workflows must be able to accommodate future growth and changes in workload. Design with scalability in mind to ensure adaptability without compromising performance or efficiency. For instance, a project management workflow suitable for a small team may become overwhelmed as the team expands.

To delve into how workflow performance interacts with scalability, take a look at this blog post: Nected's Load Testing and Performance Benchmarking.

Prioritize Documentation: Document workflows to maintain consistency and aid in training. For example, in customer onboarding, documented processes ensure uniformity and prevent inconsistent experiences.

Monitor Performance: Track metrics like stock levels and order fulfillment times to identify areas for improvement. For instance, an eCommerce retailer monitors their inventory management system to optimize processes.

Iterate and Improve: Continuously refine workflows based on feedback and data. For example, a content marketing team adjusts publishing schedules and content formats to optimize engagement and reach.

Conclusion

To sum up, workflow automation empowers startups to streamline operations, enhance efficiency, and drive growth. By automating tasks and minimizing errors, startups can concentrate on innovation.

Yet, achieving success demands strategic implementation, including assessing workflows and choosing appropriate tools. With best practices and ongoing refinement, startups can maximize automation's advantages and thrive in a competitive environment.

FAQs

Q1: What are some routine tasks that startups can automate?

Startups can automate tasks like email marketing campaigns, customer onboarding, data entry, invoicing, lead nurturing, social media scheduling, and employee onboarding.

Q2: How can startups determine which processes to automate?

Startups can identify suitable processes by looking at tasks that are repetitive, time-consuming, error-prone, or manual. They should also consider processes affecting customer experience, scalability, or efficiency.

Q3: How can startups ensure a smooth shift to automated workflows?

Determining Processes for Automation: Ensuring Smooth Transition: Startups can ensure a smooth shift by providing thorough training, involving stakeholders, documenting procedures, and gradually implementing automation in phases, starting with simpler tasks.

Q4: What are some potential hurdles of workflow automation for startups?

Potential Hurdles of Automation: Challenges include setting up and integrating automation tools, employee resistance, technical issues, and ensuring data security and compliance.

Q5: How can startups gauge the effectiveness of workflow automation?

Gauging Effectiveness: Startups can measure success by tracking KPIs such as time saved, error reduction, productivity improvement, customer satisfaction, and ROI.

Mukul Bhati

Mukul Bhati

Co-Founder
Co-founded FastFox in 2016, which later got acquired by PropTiger (Housing’s Parent). Ex-Knowlarity, UrbanTouch, PayU.
Mukul Bhati, Co-founder of Nected and IITG CSE 2008 graduate, previously launched BroEx and FastFox, which was later acquired by Elara Group. He led a 50+ product and technology team, designed scalable tech platforms, and served as Group CTO at Docquity, building a 65+ engineering team. With 15+ years of experience in FinTech, HealthTech, and E-commerce, Mukul has expertise in global compliance and security.
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